TixTalk Help Center
How can we help?
Find simple guides for live chat, tickets, customer portal access, team setup, automations, and integrations.
Search by topic, or start with one of the common guides below.
Popular guides
Start with the tasks most teams need during setup and daily support work.
Set up live chat
Add the chat widget to your website so visitors can reach your team while they browse.
Manage tickets
Track support requests from first message to resolution without losing the customer history.
Use the customer portal
Let customers check submitted requests and continue conversations without opening a new ticket.
Search the knowledge base
Find answers for common setup, account, ticket, and live chat questions.
Browse by category
Choose a topic and open the guide that matches what you are trying to do.
Still stuck?
Open your customer portal or contact the team that invited you to TixTalk.
Go to Customer Portal